Toggle Nav

Sicher und Kompetent

DATENSCHUTZBESTIMMUNGEN


  • Privacy statement of MEYER-Hosen AG

    Thank you for your interest in our website. The protection of your privacy is very important to us. This is why we are fulfilling the transparency obligations we have to you as provided for in Article 12 GDPR (EU General Data Protection Regulation) and are informing you about how we handle our personal data by sending you this data privacy statement.

I. Controller within the meaning of data protection


  • 1. Data processing controller

    The controller in accordance with Article 4(7) of the General Data Protection Regulation (GDPR), other national data protection laws of the Member States and other legal data protection provisions is:

     

    MEYER-Hosen Aktiengesellschaft

    Hauptstraße 30

    51580 Reichshof-Denklingen

    Germany

    Telephone: +49 (0)2296 9812-0

    Fax: +49 (0)2296 8950

    service@meyer-hosen.com

    www.meyer-hosen.com

     

    https://www.meyer-hosen.com/de/impressum-2017

     


  • 2. Name and address of the data protection officer

    Kallweit Datenschutz


    Herr Hartig

    Benrother Straße 4

    51588 Nümbrecht

    Tel.: 02295 / 9028941

    Fax: 02295 / 9028942

    E-mail: info@kallweit-datenschutz.de

    Hellmig EDV GmbH Data Protection Officer

     

II. Operation of the website and creation of log files


  • 1. Description and scope of data processing

    Every time our website is visited, our system automatically records data and information from the system of the requesting computer.

    The following data is collected in this way:

     

    (1) Information on the browser type and version used

    (2) The user’s operating system

    (3) The user’s IP address

    (4) The date and time of access

     

    The data is also stored in our system’s log files. This data is not stored together with the user’s other personal data.


  • 2. Purpose and legal basis of the data processing

    It is necessary for the system to store the IP address temporarily to enable the website to be sent to the user’s computer. For this purpose, the user’s IP address must be stored for the duration of the session.

     

    Storage in log files is carried out to ensure the functionality of the website. We also use the data to optimise the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes is not carried out in this context.

     

    The legal basis for the temporary storage of the data and log files is Article 6(1)(f) GDPR.


  • 3. Period of storage and erasure

    The data will be erased as soon as it is no longer required to achieve the purpose of its collection in accordance with Article 17(1)(a) GDPR. When data is collected to operate a website, this is the case when the relevant session ends.

     

    When data is stored in log files, this is the case after six months at the latest. Extended storage is possible. In this case, users’ IP addresses will be erased or distorted so that assignment to the requesting client is no longer possible.


  • 4. Right to object and right to rectification

    Recording data to operate the website and storing the data in log files is essential for running the website. Therefore, the user does not have any right to object.

III. Online shop


  • 1. Description and scope of data processing

    To conclude a contract for an order in the online shop, you must, as the user, provide your personal data. Mandatory details required to process contracts are marked specifically, other details are optional.

     

    We process the following personal data for your order:

     

    (1) Name

    (2) Address (invoicing and shipping)

    (3) E-mail address

    (4) Company

    (5) Title

    (6) Telephone number, fax number

     

    We will share your personal data only with service providers employed in the execution of your order. These are limited to

    Distributor

    DPD Deutschland GmbH

    Wailandtstraße 1

    63741 Aschaffenburg

     

    DHL Paket GmbH

    Heidelberger Payment GmbH

    Sträßchensweg 10

    53113 Bonn, Germany

     

     

    Payment-Service Provider

     

    GFKL PayProjekt GmbH

    Am Europa-Center 1b

    45145 Essen

     

    Heidelberger Payment GmbH

    Gaisbergstr. 11 – 13

    69115 Heidelberg

     

     

    Web Support

    SIRUP GmbH

    Brunnenstraße 181

    10119 Berlin, Germany

     

    To prevent unauthorised access of your personal data by third parties, the order process is sent over the Internet using SSL encryption. You can recognise connections that are encrypted in this manner from the prefix “https://” in the address bar of your browser.

    Credit card details are not saved, rather they are processed directly by our payment service provider. You should always treat your login details confidentially and close browser windows when you have finished communicating with us, especially if you share the computer with others.

    The payment service provider that processes your personal data during the order process is

    Heidelberger Payment GmbH

    Gaisbergstr. 11 – 13

    69115 Heidelberg

     

    The following personal data is sent to our payment service provider for your order:

     

    (1) Name

    (2) Address

    (3) E-mail address

    (4) Title

    (5) Telephone number

    (6) Buyer ID

    (7) Transaction ID

     

    Details of the payment method (credit and debit card, Paypal, SOFORT transfer) are not processed by us, rather they are recorded by the payment service provider via an interface (iFrame).


  • 2. Purpose and legal basis of the data processing

    MEYER-HOSEN AG processes your data for the processing of your order and any future warranty procedures.

    You can also opt to create a customer account through which MEYER-HOSEN AG can save your data for future purchases.

    The legal basis for processing personal data is Article 6(1)(b) GDPR.


  • 3. Period of storage and erasure

    The data will be erased as soon as it is no longer required to achieve the purpose of its collection in accordance with Article 17(1)(a) GDPR.

    Due to requirements under commercial and tax law, MEYER-HOSEN AG undertakes to store your address, payment and order data for a period of ten years. However, after two years we restrict processing, i.e. your data will only be used to comply with legal obligations.


  • 4. Right to object and right to rectification

    If you want to modify your stored data, please send an email to datenschutz@meyer-hosen.com.

IV. Registration


  • 1. Description and scope of data processing

    On our website we give users the option to register by providing personal data. When doing so, the data is entered into an entry form, transferred to us and stored. The following data is collected as part of the registration process:

    (1) Name

    (2) Address (invoicing and shipping)

    (3) E-mail address

    (4) Company

    (5) Title

    (6) Telephone number, fax number

    We will share your personal data only with service providers employed in the execution of your order. These are limited to

    Web Support

    SIRUP GmbH

    Brunnenstraße 181

    10119 Berlin, Germany

    The following data is also stored at the time of registration:

    (1) The user’s IP address

    (2) The date and time of registration

     


  • 2. Purpose and legal basis of the data processing

    If registration is required to fulfil a contract of which the contractual party is the user or the performance of precontractual measures, the additional legal basis for processing data is Article 6(1)(b) GDPR.


  • 3. Period of storage and erasure

    The data will be erased as soon as it is no longer required to achieve the purpose of its collection in accordance with Article 17(1)(a) GDPR.

     

    This is the case to fulfil a contract or perform precontractual measures during the registration process, if the data is no longer required to perform the contract. After conclusion of the contract, it may be necessary to store the contractual partner’s personal data to fulfil contractual or legal obligations.

     

    MEYER-HOSEN AG reserves the right to irrevocably delete your user account and data without giving a reason in the event of misuse.


  • 4. Right to object and right to rectification

    As a user, you have the option to cancel the registration and to object to the processing of your personal data. You can modify the stored data we have about you.

    If the data is required to fulfil a contract or to perform precontractual measures, advance deletion of the data is possible insofar as there are no contractual or legal obligations for deletion that contradict this. You can send a request to delete your data to datenschutz@meyer-hosen.com.

V. Newsletter


  • 1. Description and scope of data processing

    On our website there is the option to subscribe to a free newsletter. When signing up for the newsletter, data from the entry form is transferred to us.

     

    (1) E-mail address

    (2) First name and surname (only for newsletter registration during an order or from the user dashboard)

     

    In addition, the following data is collected on registration:

     

     (1) The date and time of registration

     

    Your consent for processing the data will be obtained during the registration process and you will be referred to this data protection statement.

     

    If you purchase goods or services on our website and thereby enter your e-mail address, we can then subsequently use this to send a newsletter. In such cases, only direct advertising for our own similar goods or services will be sent via the newsletter.

     

    No data is disclosed to third parties in connection with data processing for the sending of newsletters. This data shall only be used to send the newsletter.


  • 2. Purpose and legal basis of the data processing

    Collection of the user’s e-mail address is used to send the newsletter.

     

    The legal basis for the processing of data after registration for the newsletter by the user if consent has been obtained is Article 6(1)(a) GDPR.


  • 3. Period of storage and erasure

    The data will be erased as soon as it is no longer required to achieve the purpose of its collection in accordance with Article 17(1)(a) GDPR. The user’s e-mail address shall be stored as long as the newsletter subscription is active.


  • 4. Right to object and right to rectification

    As a user you have a right to object at any time to the use of your personal data for sending the newsletter in accordance with Article 21(2) GDPR. Every newsletter contains a corresponding link to click to exercise our right to object.

VI. Contact form


  • 1. Description and scope of data processing

    On our website there is a contact form that can be used to contact us electronically. If a user chooses this option, the data entered into the entry form will be transmitted to us and stored. This data is:

    (1) Name

    (2) E-mail address

    (3) Telephone number

     

    The following data is also stored at the time of sending the message:

    (1) Date and time of contact

     

    Alternatively, you have the option to contact us via the e-mail address service@meyer-hosen.com. In this case, the user’s personal data transmitted with the e-mail will be stored.

    We will not distribute the data to third parties in this context. The data is solely used to process the conversation.


  • 2. Purpose and legal basis of the data processing

    We only process the personal data entered in the contact form to facilitate contact. This is also the necessary legitimate interest in processing the data.

    The other personal data processed during submission is used to prevent misuse of the contact form and ensure the security of our IT systems.

    The legal basis for processing data is Article 6(1)(f) GDPR. If the aim of contact is to conclude a contract, Article 6(1)(b) GDPR is also a legal basis for processing.


  • 3. Period of storage and erasure

    The data will be erased as soon as it is no longer required to achieve the purpose of its processing in accordance with Article 17(1)(a) GDPR. For personal data from the contact form and that which has been sent by e-mail, this is the case when the conversation with the user ends. The conversation is considered to have ended when it is clear from the circumstances that the matter in hand has been fully clarified.

    Additional personal data collected during submission will be erased as soon as the purpose has expired.


  • 4. Right to object and right to rectification

    As a user, you have the option at any time to withdraw your consent to the processing of personal data in accordance with Article 7(3) GDPR with effect for the future. If the user contacts us by e-mail, they may object to the storage of their personal data at any time. Send any queries in both cases to datenschutz@meyer-hosen.com. The conversation cannot be continued in such a case.

    In this case, all personal data stored during contact will be erased.

VII. Information on credit checks


  • 1. Description and scope of data processing

    For payments on account, we obtain credit rating information using mathematical/statistical methods to safeguard our legitimate interests in accordance with Article 6(1)(f) GDPR. Credit rating information is data that offers a conclusion about the creditworthiness of a customer. To do this, the data required for this is transferred to the credit rating agency and on the basis of the evaluation a decision is made as to whether or not purchases on account are permitted.

    The credit rating agency from whom we obtain customer credit rating information is:

    GFKL PayProjekt GmbH

    Am Europa-Center 1b

    45145 Essen

    We send the following personal data to the credit rating agency

    (1) Name

    (2) Address

    (3) E-mail address

    (4) Order information

    (5) IP address

    The scoring method used takes account of the following information:


    Age check: Is the entered date of birth >= 18 years
    Collection list GPP
    Blocked address list
    Repeat order with the same IP 3x in 3 hours
    Repeat order with the same address 3x in 3 hours
    Repeat order with the same address 5x in 30 days
    Address check: Bürgel
    Credit check: Bürgel

    The decision on the option to use the payment on account method is based on an automatic decision by our online shop system. A manual check of your documents is carried out by an employee of MEYER-HOSEN AG. To safeguard integrity, personal data is always processed in compliance with the state of the art.


  • 2. Purpose and legal basis of the data processing

    To minimise risks, the processing of personal data is justified as part of credit checks for payments on account. By performing a credit check, MEYER-HOSEN AG protects itself against possible payment defaults.

    The legal basis for processing personal data is Article 6(1)(f) GDPR.


  • 3. Period of storage and erasure

    The data will be erased as soon as it is no longer required to achieve the purpose of its collection in accordance with Article 17(1)(a) GDPR.


  • 4. Right to object and right to rectification

    As a user you have the option at any time to object to the processing of personal data in accordance with Article 21(1) GDPR. Send any queries in this regard to datenschutz@meyer-hosen.com.

    If you object to the transfer of your personal data to the credit rating agency, payment on account will not be possible.

VIII. Use of session cookies


  • 1. Description and scope of data processing

    Our website uses cookies. Cookies are text files which are saved in the user’s web browser or by the user’s web browser on their computer system. When a user visits a website, a cookie may be saved on their operating system. This cookie contains a characteristic character string which allows the browser to be clearly identified when the website is visited.

     

    When visiting our website, users are informed of the use of cookies. Reference is also made to this data protection notice in this regard.

     

    We use cookies to make our website more user-friendly. Some elements of our website require the accessing browser to be identified even after changing pages.

     

    The following data is stored using cookies:

     

    (1) Shopping basket information

    (2) Accessed product pages

    (3) Wish list

    (4) Checkout data for guest orders


  • 2. Purpose and legal basis of the data processing

    The purpose of using the cookies that are required for technical matters is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. These services require the browser to be recognised again after a page change.

    Cookies are required for the following applications:

     

    (1) Displaying the shopping basket

    (2) Displaying the product pages accessed

    (3) Displaying the wish list

    (4) Displaying checkout data for guest orders

     

    The user data collected by cookies that are required for technical matters is not used to generate user profiles.

     

    The legal basis for the processing of personal data using technically necessary cookies is Article 6(1)(f) GDPR.


  • 3. Period of storage and erasure

    The data will be erased as soon as it is no longer required to achieve the purpose of its collection in accordance with Article 17(1)(a) GDPR.

IX. Google Analytics (tracking cookies)


  • 1. Description and scope of data processing

    This website uses anonymised Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses “cookies”—text files stored on your device to enable use of the website to be analysed. The information collected by cookies is usually sent to a Google server in the USA and stored there.

    By anonymising your IP address, it is truncated within the Member States of the EU and the European Economic Area. This truncation removes the personal reference to your IP address.

    Based on a contract data processing agreement between MEYER-HOSEN AG and Google Inc., Google evaluates website use and website activity based on the information collected and provides other services associated with Internet use. The IP address sent by your browser is not combined with the Google data.

    You have the option to prevent cookies being stored on your device by choosing the relevant settings in your browser. By applying this type of settings, however, not all functions of this website can be used in their entirety.

    You can find further information on the terms and conditions of use and data protection for Google Analytics at https://www.google.com/analytics/terms/ and at https://www.google.com/policies/.


  • 2. Purpose and legal basis of the data processing

    MEYER-HOSEN AG uses Google Analytics to analyse and regularly improve use of the website. The statistics obtained from this allow us to optimise our content and to make it more interesting for you.

    Our legitimate interest in the use of Google Analytics is in improving our services to users. The legal basis for processing your personal data is thus Article 6(1)(f) GDPR. 


  • 3. Period of storage and erasure

    Due to the anonymisation of IP addresses, the data collected with a personal reference is deleted immediately.

    Data at user and event level, which is linked with cookies, user IDs and advert ID, are subject to a standard storage period of 26 months.


  • 4. Right to object and right to rectification

    You can prevent the collection of data generated by the cookies and on your use of the website (including your IP address) by Google as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link.

    The current link is https://tools.google.com/dlpage/gaoptout?hl=en-GB.

XI. Google Maps

  • On our website we use the Google Maps service from “Google” (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this service, we are able to display interactive maps for you directly on the website and allow you to use the map feature conveniently.

    When you visit our website, Google receives the information corresponding to the subpages that you have accessed on our website. This occurs regardless of whether or not you are logged in to a Google user account. If you are logged in with Google your data will be associated directly with your account. If you do not want your data to be associated with your Google profile, you will need to log out before clicking on the Google Maps button. Google stores your data as user profiles and uses them for advertising and market research purposes and/or for any necessary changes to the design of its website. This type of analysis is carried out in particular to provide personalised advertising and to inform other users on social networks about your activity on our website (even for users who are not logged in).

     

    The legal basis for processing your personal data is the balancing of interests, in accordance with Article 6(1)(f) GDPR. Our legitimate interest arises from identifying the opportunity to offer users convenient use of the map feature to find a suitable dealer close to where they are.

    For more information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the provider’s privacy policy. You will also find further information about your rights and about how to adjust your settings to protect your privacy.

    This is currently available via the following link: http://www.google.de/intl/de/policies/privacy .

     

    Google also processes your personal data in the US and is subject to the EU-US Privacy Shield, which can be viewed via the following link:

    https://www.privacyshield.gov/EU-US-Framework .

     

    You have the right to object to creation of these user profiles; in order to exercise your right you will need to contact Google.

     

XII. Google AdWords

  • Our website uses the online advertising program “Google AdWords”. This analytics service is a product developed by Google Inc. (“Google”) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

    We use both the Conversion Tracking tool and the Remarketing tool.

     

    We use the Conversion Tracking tool to provide users of our website with advertisements that may interest them while they are on other websites. A cookie will be placed on your computer as soon as you click on an advertisement displayed by Google. This cookie will only be temporarily placed on your computer and will not contain any personal data, so you will not be able to be identified personally. The cookie tells us that you have clicked on an advertisement and what activity you performed on the website to which you were redirected.

    The legal basis for processing this data is Article 6(1)(f) GDPR. Our legitimate interest in the use of this service arises from the displaying of targeted advertising and the analysis of the effectiveness of this advertising.

     

    You can prevent cookies from being installed by selecting the appropriate settings in your browser. This may mean, however, that you are not able to use all of the features on the website fully.

    You can also disable personalised advertising in Google’s advertising settings. You will find instructions via the following link: https://support.google.com/ads/answer/2662922?hl=de .

    You can also find out how to disable third-party cookies by visiting the Network Advertising Initiative opt-out page at https://www.networkadvertising.org/choices/ and using the opt-out information provided there.


    Further information about the processing of your personal data and Google’s privacy policy can be found at: https://www.google.de/policies/privacy/ .

     

    The Remarketing tool allows us to provide our users with advertising that may be of interest to them on other websites. To do this, we analyse users’ interactions on our website, which provides information about their interests. The cookie stores a piece of code in the browsers of users who visit other Google services or websites on the Google network. This code identifies the web browser on a particular computer, but does not allow identification of an individual person.  

     

    The legal basis for processing this data is Article 6(1)(f) GDPR. Our legitimate interest in the use of this service arises from the displaying of targeted advertising.

     

    You can disable Google cookies by following the link below and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin.

    Further information about the processing of your personal data and Google’s privacy policy can be found via the following link: http://www.google.com/privacy/ads/ . “

     

XIII. Social media plug-ins - Facebook Pixel


  • 1. Description and scope of data processing

    This website uses the remarketing function of the “Visitor actions pixel” of Facebook Inc. To do this, we use the two-click solution. This means that when visiting our website no personal data is initially forwarded to the plug-in provider. Only consent to this plug-in provider authorises the forwarding of data. (Opt-in process). You can recognise the plug-in provider by the mark in the box above the first letter of their name. This allows you to communicate directly with the plug-in provider. Only if you click the selected field and thereby enable it, does the plug-in provider does receive the information that you have accessed the relevant website of our online presence. By enabling the plug-in, personal data is sent by you to the respective plug-in provider and stored there.

    Data is forwarded irrespective of whether or not you have an account with the plug-in provider and are logged in there. When you are logged in to the plug-in provider, your data we have collected is assigned directly to your account with the plug-in provider. If you select the enabled button and, for example, link the page, the plug-in provider also stores this information in your user account and shares this publicly with your contacts. We recommend logging out regularly after using a social network, particularly before enabling the button, as in this way you can avoid an assignment to your profile with the plug-in provider.


  • 2. Purpose and legal basis of the data processing

    Via the plug-in, we offer you the option to interact with social networks and other users so that we can improve our content and make it more interesting for you as a user.

    The plug-in provider stores the data collected for the following purposes:

    (1) Advertising

    (2) Market research

    (3) Needs-based website design of the website

     

    This type of evaluation occurs, in particular (even for users that are not logged in), to display needs-based advertising and to inform other users of the social network about your activities on our website.

    Article 6(1)(f) GDRP represents the relevant legal basis for the use of the plug-in. Our legitimate interest is in evaluating the effectiveness of Facebook adverts for statistical and market research purposes and thus in optimising future advertising measures.


  • 3. Period of storage and erasure

    We store your data sent via the Facebook plug-in.


  • 4. Right to object and right to rectification

    As a user you have the right at any time to object to the creation of user profiles in accordance with Article 21(1) GDPR. You must contact the plug-in provider if you wish to exercise this right.

    To safeguard your right of withdrawal, you also have the right at any time to withdraw your consent to the use of social plug-ins in accordance with Article 7(3) GDPR via the following link:

    https://www.facebook.com/settings/?tab=ads#_=_

XIV. Rights of data subjects


  • If your personal data is processed, you are the data subject in accordance with the GDPR and you have the following rights vis-à-vis the controller:


  • 1. The right to information

    In accordance with Article 15 GDPR, as a data subject within the meaning of GDPR you have the right of access vis-à-vis the controller to the respective personal data, the right to rectification in accordance with Article 16 GDPR, the right to erasure in accordance with Article 17 GDPR, the right to restriction of processing in accordance with Article 18 GDPR, the right to object to processing in accordance with Article 21 GDPR and the right to data portability in accordance with Article 20 GDPR. The limitations according to Sections 34 and 35 BDSG (new version) apply to the right of access and the right to erasure.

    You have a right of access for the purposes of processing, the categories of processed personal data, the categories of recipients of your personal data, and complaints to a supervisory authority in accordance with Article 77(1) GDPR.

    You also have the right to request information on whether personal data concerning you will be transferred to a third country or to an international organisation. In this regard, you can request information on the appropriate safeguards in accordance with Article 46 GDPR related to transfer.

    To safeguard your right to information, please write, identifying yourself clearly, to:

    MEYER-HOSEN AG

    Hauptstraße 30

    51580 Reichshof-Denklingen

    E-mail: datenschutz@meyer-hosen.com

    Fax: +49 2296 8950


  • 2. Limitation of the right to erasure

    The right to erasure is not granted in accordance with Article 17(3) GDPR if the processing is necessary

    (1) to exercise the right of freedom of expression and information;

    (2) to fulfil a legal obligation which requires processing in accordance with the law of the Union or the Member States to which the controller is subject to or to perform a task that is carried out in the public interest or in the exercise of official authority vested in the controller;

    (3) for reasons in the public interest in the area of public health in accordance with Article 9(2)(h) and (i) and Article 9(3) GDPR;

    (4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) GDPR, if the right provided in (a) is likely to render impossible or seriously impair the achievement of the objectives of this processing, or

    (5) to establish, exercise or defend legal claims.


  • 3. Right to information

    If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the controller is obliged in accordance with Article 19 GDPR to inform all recipients to whom the personal data concerning you was disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or would involve a disproportionate effort.

    You have the right vis-à-vis the controller to information on these recipients.


  • 4. Automated individual decision-making, including profiling

    You have the right under Article 22(1) GDPR not to be subject to a decision based solely on automated processing, including profiling, which has legal effects for you or similar significant adverse effects for you. This does not apply if the decision

    (1) is necessary for the conclusion or performance of a contract between you and the controller,

    (2) is permissible under the law of the Union or the Member States to which the controller is subject, and this law provides adequate measures to safeguard your rights and freedoms and your legitimate interests, or

    (3) is made with your express consent.

    However, these decisions may not be based on special categories of personal data in accordance with Article 9(1) GDPR, unless Article 9(2)(a) or (g) applies and suitable steps to protect rights and freedoms and your legitimate interests have been taken.

    In the cases stated in (1) and (3), the controller will take suitable steps to safeguard rights and freedoms and your legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express your own point of view and to contest the decision.

XV. Minors

  • Minors must not transmit any personal data to us without the consent of their legal guardians. As part of our online presence, we do not process any knowingly acquired personal data of minors.